Professional support

Whenever you have questions or require support or help, we are happy to assist you by phone at our Customer Care as well as via email.

Ottobock qualified personnel speaking with a customer

Our qualified personnel offers you

  • Assistance with technical questions
  • Individual support
  • Remote support
  • Complaints and returns management


Global presence

Ottobock has access to a global sales and service network, a spare parts provision around the world as well as a pool of more than 8,000 replacement and test units. This means we can offer you quick, flexible solutions.

In Norrköping (Sweden), we have a local After-Sales service centre, which offers a range of maintenance and repair services.

We maintain and repair your customers’ products at four international Manufacturer After-Sales Service Centers (Duderstadt, Vienna, Salt Lake City and Königsee). In this way, we make sure that our users can stay mobile and independent, even when travelling.


Contact us

Contact Customer Care
Telephone: +46 (0)11-28 06 89
Email: info@ottobock.se

Contact After-Sales
Telephone: +46 (0)11-21 52 04
Email: retur@ottobock.se